Inside the dispatch center, every call is tracked and prioritized through a system known as Computer-Aided Dispatch, or CAD. “If it's a higher priority call, we can see who needs to go to that call, ...

Dickinson County Commissioners approved a technology upgrade expected to improve how emergency medical calls are handled.

Officials in Bucks County announced Tuesday that the computer-aided emergency dispatch system, that had been crippled by a cyberattack nine days ago, has been brought back online. In a statement, ...

Law enforcement officials in Bucks County are working to restore services to its computer-aided dispatch system, or CAD system, after a cyberattack on Sunday crippled the service. However, county ...

HATBORO, Pa. (CBS) -- Officials in Bucks County, Pennsylvania, say a "cybersecurity incident" has been affecting the county's computer-aided dispatch (CAD) system since Sunday, shutting down some ...

The voices on the other end of a 911 call are being recognized this week as part of National Public Safety Telecommunicators ...

CLARK COUNTY — After a lengthy outage, law enforcement in Clark County can use their computer dispatch system again. The virtual environment used to access the Computer Aided Dispatch (CAD) system ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

BOISE, Idaho — The Ada County Computer Aided Dispatch was intentionally taken down after dispatch officials noticed "unusual activity." But, 911 and non-emergency dispatch will not be affected. The ...

Baltimore lawmakers will hold a hearing to probe issues with the city’s aging emergency communications system, City Council President Zeke Cohen said Monday, months after an in-custody death during a ...