He said Virgin Media O2 is working to protect customers by blocking known scam numbers and using AI technology to identify ...

Virgin Media O2 has put out some new research that says AI tools are directing customers to fake customer service phone lines which can result in fraud.

Broadband and mobile operator VMO2 (Virgin Media and O2) has warned UK customers to keep an eye out after it identified that criminals were exploiting AI‑powe ...

Virgin Media O2 is urging users to stay alert and watch out for a worrying new scam that's already targeted millions across ...

Laura Joseph. You’ve worked across telecoms, banking and the Post Office before joining Tesco Mobile as chief customer ...

The not-for-profit and industry-funded One Touch Switching Company (TOTSCo), which is responsible for delivering Ofcom’s ...

New research from Virgin Media O2 shows that AI tools are directing to fake customer service phone lines, putting millions of ...