Salesforce Aims to End the ‘Frankenstein’ Contact Center With Agentforce Your email has been sent Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, ...

Formstack AI-Powered Document Generation helps teams automatically create professional documents using data from forms, CRMs, and other systems. It supports dynamic templates, conditional logic, and ...

Business Insider obtained the results of Salesforce's annual employee survey. Most employees felt AI made them more productive. Fewer felt it had decreased their workloads. Salesforce says the survey ...

AI is helping power triple-digit growth in the combined annual recurring revenue of Salesforce's Agentforce and Data360 offerings. The tech company's revenue growth rate decelerated in fiscal Q3.

Salesforce’s decision to halt new enterprise sales for Heroku most likely signals a strategic de-prioritization of the once-prominent PaaS as the company pivots towards AI-led growth, analysts say.

Salesforce boosted its full-year forecast on Wednesday while calling out momentum for its artificial-intelligence offerings. The earnings report is set to offer a lift to the software stock, which has ...

Aaron McDade is a breaking news reporter for Investopedia. He is an experienced journalist who has covered everything from the latest in business and tech news to sports and international news like ...

Another day, another third-party scare in the Salesforce ecosystem. Salesforce confirmed that it is investigating “unusual activity involving Gainsight-published applications connected to Salesforce,” ...

WASHINGTON, Nov 20 (Reuters) - Salesforce said Thursday it is investigating “unusual activity” involving Gainsight-published applications that may have exposed customer data. In a brief statement, ...