Jesus Christ (of Latter-Day Saints), there are some terrible things (still) going on within the FLDS community.
Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.
A common assumption is that restricting eligibility reduces risk of premature access or errors in assessing cases. But for ...
Randy Shoup discusses the "Velocity Initiative," a transformation that doubled engineering productivity and modernized eBay’s DORA metrics. He shares the technical playbook used to scale 4,500 ...
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